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Q.

An important first step in troubleshooting which component in a laser printer is causing a jam is to:

A

note where in the paper path the paper stops

B

check all voltages

C

look up error codes

D

turn the printer off, then on again

E

remove the jammed paper

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1.

Your modem does not respond when you try to dial out. You try another modem on another computer and get the same result. What is the most likely problem?

A

defective modem

B

defective computer

C

software bug

D

bad phone line

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2.

What is the main communication method from one PDA to another PDA?

A

IR

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USB

C

RS-232

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IEEE 1394

E

None of the above

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Which best describes a fragmented hard drive:

A

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B

Data files are corrupted

C

Clusters of data are damaged

D

Files are not stored in consecutive clusters

E

None of the above

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What component would most likely cause a "parity error"?

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bad hard disk

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bad controller

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bad RAM

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bad software

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None of the above

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Which type of cable is most likely in use with rj-45 connectors?

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10base2

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10base5

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10baseT

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10baseFL

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None of the above

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